Contact Independent Care Australia

I’m Colin Dixon, Your Local Claims Concierge

Whether you are a worker, a carer, or a client, I am here to ensure the "care math" actually works in your favor. I’m a Mallacoota resident and support worker managing my own mother’s Support at Home package. I know first-hand that the difference between a budget that lasts and one that runs out is Vigilance.

Connect With Me

Free 15-Minute Chat: Call me at 0419 415 000. I welcome a no-charge chat to answer your initial questions or talk through a tricky provider issue.
Specific Help & Strategy: Want hands-on help getting your plan (Level 1–8) running correctly?
- Video Consults: Free of charge via Calendly.
- In-Person Session: $132.00 (Covers a deep-dive 2-hour account sync and setup).
Book a Time: calendly.com/colindixon

Note: These fees are for advocacy and setup; they are not deducted from your plan unless we arrange a formal Service Agreement (which can be done). Also note, you can do all of this yourself, there is plenty of info out there, I am simply here to help if you need it.

How I Can Help

For Clients & Families

Claims Audit: I ensure your pharmacy and Webster pack reimbursements are actually paid, not lost in a provider’s inbox.
Budget Protection: I cross-check your statements to catch "Efficiency Scams" (like being billed a 1-hour minimum for a 12-minute welfare check).
The Safety Net: I provide city-based children with real-time peace of mind via our QR Check-in system.

For Independent Workers

Professional Invoicing ($22/mo): Don't risk having your pay rejected. I handle your invoicing using the specific "Provider Language" required (especially for travel claims).
Business Setup ($132): I get you "Audit-Ready" by helping you register with providers like Trilogy and ensuring your ABN and insurance are correctly linked.
QR Timesheets: Stop using paper logs. Our digital system proves your "Proof of Presence" for every client.

Colin Dixon, BSc, DipEd, Coxswain Grade 1 NC, Cert IV TAE
Helping East Gippsland communities with practical strategy, technology, training & drone media.