Intro
I’m Colin, a Mallacoota carer managing my mum’s Home Care Package (HCP). Self-managing saves money and gives you control. This page walks you through setup—it’s for HCPs, but NDIS plans are similar, so it might help there too.
Warning: Getting an HCP can take 12 months or more. If your need is urgent, contact mallacootacares.com.au—they can help speed things up.
Step 1: Get Your Package
- No HCP Yet?: Apply at myagedcare.gov.au or call 1800 200 422. You’ll get a funding level (e.g., Level 1-4) in a few months — if you’re lucky.
- Already Have One?: You can switch providers—keep reading.
Step 2: Choose Your Provider
- Self-Managed with Trilogy (15% Fee): You run it. Contact Trilogy at 1300 459 190 or trilogycare.com.au—give them your HCP code (e.g., 1-123456789012), and they’ll handle the switch if needed. See their video below.
- Self-Managed Plus with Mallacoota Cares (26% Fee): Local help included. Visit mallacootacares.com.au—they’ll sort the setup or switch, faster if urgent.
Switching takes a few weeks, full funds transfer up to 2 months.
Step 3: Find Workers
- Via Mable: Sign up at mable.com.au or 1300 736 573. Workers pay 10% per invoice, you pay 7.5%—worth it for specialists (e.g., an OT in Melbourne for an online lift chair consult). Mable handles payments and checks.
- Or Direct: Pay workers yourself (e.g., via Trilogy) to skip Mable’s fees—I’ve done this.
Coming Soon: A local Mallacoota worker directory and jobs board for posting what you need.